Platform Terms and Conditions
Acceptance of Terms: By accessing and using Brightminds Academy's platform, you acknowledge and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Brightminds Academy. If you do not agree to these terms, please discontinue use of our services immediately. We reserve the right to modify these terms at any time, and your continued use of the platform indicates acceptance of any changes. We will notify users of significant changes via email or platform notifications at least 30 days prior to implementation. Your continued use after such notification constitutes acceptance of the modified terms. It is your responsibility to review these terms periodically.
User Accounts: Users are required to provide accurate, current, and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account credentials, including username and password. Any activities occurring under your account are your responsibility. You must immediately notify us of any unauthorized use of your account or any other security breach. Accounts may not be shared, transferred, or sold to other users. We reserve the right to suspend or terminate accounts that violate these terms or are inactive for extended periods exceeding 12 months. Users must be at least 13 years of age to create an account; users under 18 require parental or guardian consent. Multi-factor authentication may be required for enhanced security. We reserve the right to verify your identity and may request additional documentation. False information or impersonation may result in immediate account termination and potential legal action.
Educational Content: All content provided through our platform, including but not limited to video lectures, course materials, assignments, quizzes, assessments, downloadable resources, and supplementary materials, is strictly for educational purposes. The content is protected by copyright and intellectual property laws and is owned by Brightminds Academy or licensed from third-party providers. Users may access and use the content for personal educational purposes only. Any unauthorized reproduction, distribution, modification, public display, performance, or creation of derivative works is strictly prohibited. Content may be updated, modified, or removed at our discretion to maintain quality and relevance. We do not guarantee the accuracy, completeness, or timeliness of all content. Course content access is typically granted for the duration of enrollment plus 90 days, unless otherwise specified. Certain premium courses may offer lifetime access where explicitly stated. Screen recording, downloading through unauthorized means, or sharing login credentials to access content is strictly forbidden and may result in legal action.
Payment Terms: Course fees and subscription charges must be paid in advance to access content. All payments are processed securely through our third-party payment processors. All payments are non-refundable unless otherwise specified in our refund policy. We accept major credit cards, debit cards, PayPal, and other payment methods as indicated on the platform. Prices are subject to change with reasonable notice to users, typically 30 days for existing subscribers. Promotional offers and discounts may be available periodically and are subject to specific terms and conditions. Failed payments may result in restricted access to content until payment issues are resolved. Users are responsible for any bank fees, currency conversion charges, or transaction fees imposed by their financial institution. For subscription services, automatic renewal will occur unless cancelled at least 24 hours before the renewal date. Refund requests must be submitted within 14 days of purchase for eligible courses, subject to our refund policy terms. Enterprise and bulk license pricing is available upon request.
Code of Conduct: Users must maintain professional and respectful behavior while using our platform. This includes interactions with instructors, other students, staff, and in all community forums, discussion boards, and live sessions. Prohibited conduct includes but is not limited to: harassment, bullying, hate speech, discrimination based on race, gender, religion, nationality, disability, sexual orientation or age, sharing inappropriate or explicit content, attempting to bypass security measures, hacking, spreading misinformation, cheating on assessments, plagiarism, impersonating others, spamming, soliciting, or disrupting the learning environment. Violations may result in warnings, temporary suspension, or immediate permanent termination without refund depending on severity. We reserve the right to report serious violations to relevant authorities and may cooperate with law enforcement investigations. Users who witness violations should report them immediately through our reporting system. Academic integrity is paramount; all submitted work must be original unless collaboration is explicitly permitted.
Platform Availability: While we strive to maintain consistent platform availability 24/7/365, we do not guarantee uninterrupted access. Occasional downtime may occur for scheduled maintenance, typically announced 48 hours in advance, or emergency technical issues. We are not liable for any disruption in service due to factors beyond our control, including but not limited to internet service provider failures, natural disasters, cyberattacks, or third-party service outages. We aim for 99.5% uptime annually. System requirements include a modern web browser, stable internet connection of at least 5 Mbps for video streaming, and updated operating system. Mobile apps are available for iOS and Android devices. We reserve the right to temporarily restrict access during high-traffic periods or security threats.
Privacy and Data Protection: We take user privacy seriously and handle personal information in accordance with our Privacy Policy and applicable data protection laws including GDPR, CCPA, and other regional regulations. Users agree to our data collection and processing practices as outlined in the Privacy Policy. We collect information including but not limited to: name, email, payment information, learning progress, IP address, device information, and usage analytics. We implement reasonable security measures including encryption, secure servers, and regular security audits to protect user data but cannot guarantee absolute security. Users have rights to access, correct, delete, or export their personal data by contacting our data protection officer. We do not sell personal information to third parties. Data may be shared with service providers necessary for platform operation, legal authorities when required by law, or with user consent. Cookies and similar technologies are used to enhance user experience. Users can manage cookie preferences through browser settings.
Intellectual Property Rights: All intellectual property rights in the platform, including trademarks, logos, design elements, software code, databases, and proprietary algorithms, belong to Brightminds Academy or our licensors. Users retain ownership of content they create and submit, such as forum posts, assignments, or projects, but grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute such content for platform operation and improvement. User-generated content must not infringe on third-party intellectual property rights. We respond to valid DMCA takedown notices and may terminate accounts of repeat infringers. The Brightminds Academy name, logo, and branding may not be used without prior written permission.
Certificates and Accreditation: Upon successful completion of eligible courses, users may receive a digital certificate of completion. Certificates verify that you completed the course requirements but do not constitute official academic credit unless explicitly stated. Brightminds Academy certificates are not accredited by traditional educational accreditation bodies unless specifically mentioned. Employers and institutions make their own determinations regarding certificate recognition. Certificates contain verification codes and can be verified through our platform. Fraudulent certificates or misrepresentation of credentials is strictly prohibited and may result in certificate revocation and legal action. We reserve the right to revoke certificates if violations are discovered after issuance.
Third-Party Services and Links: Our platform may contain links to third-party websites, services, or resources that are not owned or controlled by Brightminds Academy. We are not responsible for the content, privacy policies, or practices of third-party sites. We may integrate third-party services such as payment processors, analytics tools, video hosting, or communication platforms. Your use of third-party services is governed by their respective terms and conditions. We do not endorse or assume responsibility for any third-party content, products, or services. Users should exercise caution and review the terms and privacy policies of any third-party services they access through our platform.
Limitation of Liability: To the maximum extent permitted by law, Brightminds Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from: your access to or use of or inability to access or use the platform; any conduct or content of third parties on the platform; unauthorized access, use, or alteration of your content; or any other matter relating to the platform. Our total liability for any claims under these terms is limited to the amount you paid us in the 12 months prior to the claim. Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you. The platform is provided 'as is' without warranties of any kind, either express or implied.
Termination: We reserve the right to suspend or terminate your account and access to the platform at any time, with or without notice, for conduct that we believe violates these terms, is harmful to other users, us, or third parties, or for any other reason at our sole discretion. Upon termination, your right to use the platform will immediately cease. You may terminate your account at any time by contacting support or through account settings. Termination does not entitle you to a refund unless specifically covered by our refund policy. Provisions that by their nature should survive termination shall survive, including but not limited to intellectual property rights, limitation of liability, indemnification, and dispute resolution. We may retain certain information as required by law or for legitimate business purposes.
Indemnification: You agree to indemnify, defend, and hold harmless Brightminds Academy, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms or any activity related to your account, including but not limited to negligent or wrongful conduct. This indemnification obligation will survive termination of your account and these terms. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with our defense of such claim.
Dispute Resolution and Governing Law: These terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the platform shall first be attempted to be resolved through good faith negotiations for a period of 30 days. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body], except where prohibited by law. You waive any right to a jury trial or to participate in a class action lawsuit. The arbitration shall take place in [Location] unless otherwise agreed. Notwithstanding this, we may seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property rights. If any provision of these terms is found unenforceable, the remaining provisions will remain in full effect.
Communication and Notifications: By creating an account, you consent to receive electronic communications from us, including emails, in-app notifications, and SMS messages (if you opt in) regarding your account, courses, platform updates, promotional offers, and administrative messages. These communications are part of your relationship with us and you cannot opt out of non-promotional administrative messages. You can manage your communication preferences in your account settings. We may also communicate through official social media channels. It is your responsibility to ensure your contact information is current. Notices to Brightminds Academy should be sent to our official contact address provided on the platform. Notices are deemed received when verifiably delivered.
Accessibility Commitment: Brightminds Academy is committed to making our platform accessible to all users, including those with disabilities. We strive to comply with WCAG 2.1 Level AA standards and applicable accessibility laws. Features may include closed captions for videos, keyboard navigation, screen reader compatibility, and adjustable text sizes. If you encounter accessibility barriers or require accommodations, please contact our accessibility team. We welcome feedback and continuously work to improve accessibility. However, we cannot guarantee that all third-party content or integrations will meet accessibility standards. Accommodation requests will be reviewed and implemented where reasonably possible.
Children's Privacy: Our platform is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. For users aged 13-17, we require parental or guardian consent before account creation. Parents and guardians are responsible for monitoring their children's use of the platform. If we become aware that we have collected personal information from a child under 13 without proper consent, we will take steps to delete that information promptly. Parents who believe their child has provided information without consent should contact us immediately.
Force Majeure: Brightminds Academy shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials. During such events, our obligations will be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as soon as practicable.
Entire Agreement: These Terms and Conditions, together with our Privacy Policy, Refund Policy, and any additional terms specific to certain courses or services, constitute the entire agreement between you and Brightminds Academy regarding your use of the platform and supersede any prior agreements, representations, or understandings, whether written or oral. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. If any provision is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.